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Starting out in the Finance Department at Casino Rama when the property opened in 1996, Drake later moved to Casino Niagara, continuing in the Finance Department before becoming Director of ゴルフ場での賭け事 Operations until 2002.
Next, he moved to Fallsview Casino Resort as Director of Project Development until 2005, when he became Director of Market Development.
In 2007, he returned to Casino Niagara as Senior Director of Operations before coming back home to Casino Rama in 2008.
Upon his return, John held the position of Vice President of Gaming Operations before moving into the role of Vice President of Marketing in 2013.
Drake was born in Toronto, raised in Barrie, and now resides in Midhurst, Ontario with his family.
The Drakes are strong community supporters who are involved with a variety of organizations that support local education and health initiatives.
Canadian Gaming Business recently asked him about his new continue reading at Casino Rama and his long career of leadership in the Canadian gaming industry.
What areas of your new role at Casino Rama do you think will be the most challenging and what are you most looking forward to accomplishing?
Changes in leadership can create challenges when they lead to uncertainly for click the following article and business partners.
Preparing Casino Rama to effectively compete in the ever-changing Ontario gaming market is certainly my main focus and one I am most excited about accomplishing.
I plan to do this by being an engaged leader, invested in our staff and customers so that we can build a strong community together.
What are the most personally rewarding aspects of working in a leadership role in the Canadian gaming industry?
I have had the privilege of working with many people in both Canada and the United States who are dedicated to seeing the North American gaming industry thrive.
Their dedication is inspiring and it has taught link that the opportunity for growth and learning never ends.
Specifically here in Canada, the opportunity to expand my skills into resort operations has been rewarding as our property encompasses other lines of business such as entertainment, check this out and social responsibility.
This is a dynamic working environment that is always changing and evolving.
In what ways has your past experience prepared you for your role at Casino Rama?
I am grateful for the many progressive and well-rounded opportunities I have had in my career.
Getting to be a part of a new industry from its inception means that we have ceo casino rama up together, maturing and learning the whole time.
I began my gaming career in finance, as a part of the team preparing the initial operating and capital budgets for both Casino Rama and Casino Niagara which provided me with an understanding of the many aspects required to manage properties of this scale.
After moving into gaming operations I realize how much effort and collaboration is required click to see more internally and externally to turn numbers on paper into reality.
障害を持つ成人向けのソーシャルスキルゲーム Fallsview was being developed and I moved into a project role, I was able to take my knowledge of all the financial facets required and turn them to an actual customer experience, immersing myself in other areas of a new operation beyond just gaming.
Finally, having led the marketing efforts here at Casino Rama, I gained a wealth of knowledge about the customer, the Ontario media market and the strategies necessary to remain competitive.
With the support and guidance of Ceo casino rama First Nation and other key stakeholders within our region, we are striving to provide the proper programs like education, outreach and communication to encourage other First Nation people to join our exciting team.
What do you believe are the greatest growth opportunities for gaming in Canada and why?
The provinces have done an excellent job at ensuring gaming is delivered in a responsible and regulated way.
Because of this solid oversight there is tremendous opportunity for gaming to expand into other channels such sports wagering or online.
In Ontario, as private operators take over the responsibility of day-to-day operations, they will look to expand their products and services well beyond gaming to continually bring value to customers.
Therefore, gaming will truly expand to other entertainment offerings that are both land-based and mobile.
What are the greatest challenges facing the Canadian gaming industry today?
I believe product and service investment is one of the greatest challenges the industry is facing.
How do we determine what future gaming products and services will appeal to a younger demographic while continuing to provide current customers with the products https://promocode-slots.site/1/37.html services they enjoy?
There are two distinct gaming experiences evolving and satisfying both simultaneously can be challenging and capital intensive.
Casino Rama recently completed a mult-imillion dollar property refresh that included an upgrade of the gaming floor.
As well, the gaming layout significantly changed to provide better egress with wider aisles allowing a better ceo casino rama for customers and also increasing the ability of those with mobility devices to access all aspects of the property.
Customers ceo casino rama and expect outstanding customer service.
Great customer service ceo casino rama only be delivered by great employees, the kind who are deeply engaged with the organization.
We are committed to ensuring our staff are those kind of employees.
We will continue to focus on engagement initiatives that provide our staff the training to ensure best-in-class service and we will celebrate their success with them.
Having an engaged workforce is essential to building customer loyalty.
This customer loyalty ultimately leads to profitability and industry sustainability.
This is certainly not a new concept but when done with a commitment from all key stakeholders it will ensure long-term success.
Casino Rama Grill Room: Bart Andrus Fired - December 14, 2009
Casino Rama Appoints New President & CEO. The Casino offers a complete entertainment experience with over 2,500 slot machines, more than 100 gaming tables, 8 unique restaurants, a world-class.
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